Blog

  • What a wp list plugin is and how to pick one

    Key takeaways

    • The command is wp plugin list, not wp list plugin. WP-CLI’s docs describe it as showing the plugins installed on the site with activation status and whether an update is available.
    • Most wp plugin list failures are environmental: you are in the wrong directory or passing the wrong –path, WP-CLI cannot reach the database, or the shell user cannot read wp-content/plugins.
    • Front-end list plugins usually fail for configuration reasons, not bugs: wrong folder, not activated, a parameter that does not match a real slug or ID, nothing to list, or a cached page.
    • Core handles more list jobs than people expect. The Query Loop block displays posts by specified parameters, and wp_list_categories() outputs a category list without a plugin.
    • If the Plugins screen fatals right after a core update, one known cause is an invalid recently_activated row in wp_options. Delete the row rather than editing it, and check your real table prefix first.

    “wp list plugin” is not the name of a plugin. It is what people type when they want one of four different things, and those four have almost nothing to do with each other.

    • An inventory of the plugins installed on a site, usually from the command line.
    • A list of content on the front end: posts in a category, a team page built from users, a table of contents from headings.
    • A table of structured data that is maintained by hand, like a price list or a spec sheet.
    • The WordPress admin Plugins screen, specifically when it stops opening after an update.

    Search results mix all four, which is why the first search rarely helps. The fix is to name the object you are listing and who reads the list. A heading list for readers, a post query for a resources page, and a CSV of active plugins for your own records need three different tools. This article separates them, gives the command or the setting for each, and covers the failure modes that follow. If the reason you are looking is that something already broke, start with the guide to plugins that are not working and come back here for the inventory part.

    Listing the plugins you have: wp plugin list

    WP-CLI puts the noun before the verb, so the real command is wp plugin list. There is no wp list plugin alias. WordPress’s developer documentation describes the command as displaying the plugins installed on the site with activation status and whether an update is available.

    wp plugin list
    wp plugin list --status=active
    wp plugin list --update=available
    wp plugin list --fields=name,version,update
    wp plugin list --format=csv > plugins-inventory.csv

    Those last two are the ones that earn their keep. --update=available answers “what needs updating right now” in one line, across one site or fifty. The CSV export answers “what was active before I started touching things”, which is the record you want when a conflict hunt goes sideways and you need to put the site back the way it was.

    Terminal output of the wp plugin list WP-CLI command showing plugin status and version columns
    The `wp plugin list` command provides a concise table detailing each installed plugin’s name, status, update state, and version. · Source: www.wpexplorer.com

    No shell access? The same inventory is on the admin Plugins screen at wp-admin/plugins.php, filtered by Active, Inactive and Update Available. It is slower to read and harder to keep a copy of, but it is the same data. Must-use plugins are the exception: they live in wp-content/mu-plugins, load unconditionally, and cannot be deactivated from that screen, so an audit that ignores them is incomplete.

    Why wp plugin list fails or shows the wrong plugins

    Ranked by how often it actually happens:

    1. Wrong working directory or wrong --path. WP-CLI needs to run inside the WordPress install or be told where it is: cd /var/www/mysite, or wp plugin list --path=/var/www/html/wordpress. Pointing --path at the document root when WordPress lives in a subdirectory means wp-config.php is never found. The worse version of this mistake is pointing it at a staging install: you get a clean, plausible list that describes the wrong site.
    2. WordPress or the database cannot be loaded. WP-CLI reads the same wp-config.php the site does, so bad credentials or a down database server break every command that boots WordPress. Repair the credentials rather than experimenting in that file: a stray character in wp-config.php takes the site down along with the CLI.
    3. Filesystem permissions. The shell user needs read access to wp-content/plugins. Wrong ownership produces read errors or a short list. Fix the ownership. Do not chmod 777 the plugin directories to make the error go away, because that trades a listing problem for a security problem and many hosts will flag it.

    Listing content on the front end: match the tool to the object

    This is the job most people mean when they want a plugin. The selection error that costs the most time is choosing by layout (“I want cards”) instead of by object (“I am listing posts from one category”). Plugins are not interchangeable across object types.

    What you are listingStart with
    Posts, pages or a custom post type, on a block themeThe core Query Loop block, which WordPress’s documentation describes as displaying posts based on specified parameters
    Categories or terms as a simple indexCore’s wp_list_categories(), which displays or returns the HTML list of categories
    Posts from one or more categories, inside classic contentList Category Posts, which lists posts by category using the [catlist] shortcode
    Hand-maintained tabular data such as a price list or spec sheetTablePress, which creates and manages data tables without writing code
    A clickable list of the headings inside one articleEasy Table of Contents, which inserts a table of contents generated from the page content into posts, pages and custom post types

    Try core before you install anything. A Query Loop block and a category list cover a surprising share of “I need a list plugin” requests, and they carry no update burden of their own. Reach for a plugin when the list needs something core does not do: grouping posts under year or author headings, a searchable catalog table, filtering by custom fields.

    Check the plugin page before you install, not after. WordPress.org shows a compatibility warning on plugins that have not been tested with the latest three major releases, and the Display Posts plugin page carried that warning when we checked it in September 2023. That notice is not a verdict, but on a plugin whose whole purpose is rendering a list on a public page, it is a reason to look at the support forum before committing a client site to it.

    WordPress admin Plugins screen listing installed plugins with active and inactive filters
    The WordPress Plugins screen offers quick filters to manage installed plugins by their status, mirroring the detailed inventory available through other tools. · Source: wordpress.org

    Why the shortcode outputs nothing

    Almost every “this plugin is broken” report for a list plugin turns out to be one of five configuration problems. Work down the list before you open a support ticket or swap plugins.

    1. Wrong directory. The plugin folder belongs in wp-content/plugins/<slug>/. Uploads that land in mu-plugins or one level too high look installed and behave like nothing.
    2. Uploaded but never activated. A shortcode for an inactive plugin prints as plain text or prints nothing at all.
    3. Parameter mismatch. The three classics: using a category label where the slug is required, pasting the documentation’s example ID instead of your own list ID, and using a plugin’s display name where its WordPress.org slug is wanted, such as “Akismet Anti-Spam” instead of akismet.
    4. Nothing to list. An empty taxonomy, no items created yet, or users hidden by a visibility setting in their profile. The plugin is working; the query is empty.
    5. Stale cache. A page cached before activation keeps serving the old HTML. Purge the page cache and any CDN cache before concluding anything.

    When the Plugins screen itself will not open

    You need the Plugins screen precisely when you are doing updates, and that is when it tends to break. The symptom is “There has been a critical error on this website” on wp-admin/plugins.php only, often immediately after a core update.

    Triage before you touch the database. Write down the exact error text, the screen it appears on, and the last change made. Then read wp-content/debug.log or the host error log and look at the file path in the fatal: a path under wp-content/plugins/ makes a plugin the first suspect, a path under wp-content/themes/ points at the theme or child theme, and “Allowed memory size” is a resource limit rather than a broken screen. If wp-admin is unreachable entirely, renaming a plugin folder over SFTP forces that plugin to deactivate, and renaming the active theme folder forces a fallback to a default theme.

    One cause is specific to this screen and worth knowing. WordPress keeps a recently_activated row in wp_options, and if that value ends up as something other than a valid array, rendering the Plugins list throws a fatal error. The fix is to open the database in phpMyAdmin or Adminer, find the recently_activated row in the options table, and delete it. WordPress recreates it and the screen loads again.

    phpMyAdmin showing the WordPress wp_options table where the recently_activated row is stored
    To locate the recently_activated row and other critical settings, navigate to the wp_options table in phpMyAdmin and examine the option_name column. · Source: cyberpanel.net

    Three ways people make this worse. They delete the wrong row, and removing active_plugins deactivates every plugin on the site. They search wp_options on a site with a custom prefix such as wp123_options, find nothing, and conclude the diagnosis was wrong. Or they try to repair the serialized value by hand and leave it malformed in a new way. Delete the row, do not edit it.

    If wp-admin is completely inaccessible, the same normalization can be done from a must-use plugin at wp-content/mu-plugins/fix-recent.php that filters option_recently_activated and returns an empty array when the stored value is not an array. Files in mu-plugins load early and unconditionally, which is the point. Get the <?php tag and the braces right, because a syntax error there fires before your filter can help. A PHP version downgrade in the hosting panel sometimes restores access, but treat it as a way to buy an hour, not a fix: the bad data is still there, and other plugins may not run on the older version. If none of that is a comfortable afternoon, this is the point to have the error diagnosed for you rather than experimenting on a live site.

    What changes when an agent does the listing work

    The listing question is small. The process around it usually is not: someone decides what the list should show, someone else knows which plugin the site already has, and the change waits for whoever has database or SFTP access. That is the part worth removing.

    Example request: “Our /resources page should list every post in the Guides category, newest first, with excerpts and a thumbnail. Use core blocks if the theme supports it. Only add a plugin if there is no other way, and tell me which one and why.”

    SiteSelf reads the theme and the page first, builds the list with a Query Loop block where the theme is a block theme, and falls back to a shortcode from a plugin the site already runs before proposing a new one. Before making the change it says what is about to change and whether it can be undone. Afterwards it fetches the page and reports in plain language what it sees: how many posts rendered, whether the excerpts are there, whether the query returned nothing. Content and settings work needs the SiteSelf Connector plugin from the WordPress.org directory; editing a template file or functions.php needs hosting access over SSH.

    The limits are worth stating plainly. If /resources is owned by Elementor, Divi or Beaver Builder, the agent refuses at the moment of work and tells you why. Verification is a fetch of the changed page and a report, not a screenshot and not a device test, so a list that renders correctly can still need your eyes on a phone. Work happens on request, so nothing is being watched between requests. The same request shape covers the inventory side of this topic, which is where plugin maintenance handled in chat fits: ask what is installed, what is inactive, what has an update waiting, and what can be removed.

    Frequently asked questions

    Is there a WordPress plugin actually called “WP List Plugin”?

    No plugin by that exact name shows up in the WordPress.org directory as a widely used tool. The closest literal matches are unrelated: “WP-list” is a marketplace cross-listing connector for eBay, and the rest of the results are plugins with “list” in the name that do very different jobs. Most people searching the phrase want the wp plugin list command or a content list on a page.

    How do I export a list of all my plugins to a spreadsheet?

    Run wp plugin list --format=csv > plugins-inventory.csv from the WordPress install directory. Add --fields=name,version,update to narrow the columns, or --field=name for names only. Always export CSV rather than parsing the default table output, which is formatted for reading and not for scripts.

    Why does wp post list not show my pages?

    WP-CLI’s documentation for wp post list notes that it shows only the ‘post’ post type by default. Pass --post_type=page for pages, or your own post type slug for a custom post type. Add --post_status=draft or --post_status=trash when the posts you expect are not published.

    Do I need a plugin just to list categories?

    Not if you are comfortable with a small amount of PHP. wp_list_categories() is core, it displays or returns the HTML list of categories, and its hide_empty argument drops categories with no posts. Wrapping it in a shortcode registered in your child theme’s functions.php means editors can place it without touching templates. A mistake in that file breaks the theme, so make the edit over SFTP where you can undo it, or use a plugin instead.

    Will a list plugin survive the next WordPress core update?

    Check the “Tested up to” value on the plugin’s directory page before a major core upgrade, and give extra attention to any plugin that adds custom columns, bulk actions or filters to admin list screens, because those hook into core internals that change more often than the public APIs. Test on staging first. Removing plugins you no longer use is the cheapest way to shrink the surface that can break.

    What should I record before I start deactivating plugins?

    The list of what was active, saved somewhere outside the site: wp plugin list --status=active --format=csv, or a screenshot of the Plugins screen filtered to Active. Conflict hunting means deactivating everything and reactivating one at a time, and without that record you will not know which plugins were meant to be off.

  • How to edit the footer in WordPress safely

    Key takeaways

    • Open the Appearance menu first: an Editor item means a block theme and a Footer template part, while Customize and Widgets point at a classic theme’s footer panels and widget areas.
    • On block themes the footer sits under Patterns or Template Parts depending on the theme, so check both before concluding it is missing.
    • If no dashboard screen changes the text, it is hard-coded in footer.php or printed by a theme credit hook, and the update-safe fix is a child theme copy, not an edit to the parent.
    • Leave <?php wp_footer(); ?> in place immediately before </body>. Delete it and analytics, pixels and plugin scripts stop printing while the page still looks fine.
    • Tracking code belongs in a header and footer snippet plugin such as WPCode, so it survives theme updates and theme switches.

    Most footer edits are one line of text: a stale copyright year, a missing privacy link, a phone number that changed. The edit takes ten seconds once you are in the right screen. Getting to the right screen is the whole job, because WordPress has four systems that can each own the bottom of the page.

    A block theme keeps the footer as a template part in the Site Editor. A classic theme keeps it in Customizer panels, widget areas, or baked into footer.php. A page builder may hold its own footer template. Editing the wrong one is why people say the site “did not save” when it saved perfectly, just somewhere that does not render. The same routing problem shows up whenever you edit themes in WordPress, and the fix is the same: diagnose the layer, then edit.

    How to tell which layer owns your footer

    Log in and look at the Appearance menu. That one menu answers the question in a few seconds.

    • Appearance has an Editor item: a block theme is active. The footer is a template part inside the Site Editor. WordPress.org’s documentation says the Site Editor is only available when a block theme is installed and active, so its presence is a reliable signal.
    • Appearance has Customize and Widgets but no Editor: a classic theme is active. The footer lives in a theme panel in the Customizer, in footer widget areas, or in the theme’s own options screen.
    • A page builder runs the site’s templates: check the builder’s own template or theme-builder area too. Builders sometimes take over the footer and sometimes leave it with the theme, and which one is true decides where you edit.
    • None of those screens contain the text you can see on the front end: the footer is hard-coded in a theme file or printed by a theme credit hook. Skip to the child theme section below.
    WordPress Appearance menu showing the Editor item used to identify a block theme
    The WordPress Appearance menu provides direct access to tools like Customize and Theme File Editor, essential for determining footer ownership. · Source: www.wpzoom.com

    One more check before you start. Look at what you are about to edit and ask whether it is global. A footer template part changes every template that includes it. A widget in Footer 1 changes every page with that sidebar. A block you added to the bottom of a single page template changes that view only. Almost every “it only changed on one page” report is that last case.

    Block themes: edit the Footer template part, not the bottom of a template

    Go to Appearance, then Editor. From there, themes differ in where they file the footer, which is the single most common reason people decide it is missing:

    1. Try Patterns, then look for a Footer entry, often grouped under a heading such as Template Parts or All template parts.
    2. If your version shows Template Parts as its own item, look there instead.
    3. Failing both, open Templates, pick any template such as Index or Single, scroll to the bottom of the canvas and click into the footer area. The block toolbar will name it as a template part, and the three-dot menu gives you an edit option that takes you into the part itself.
    4. From the front end, the admin bar’s Edit Site link drops you into the same editor. Scroll to the footer, hover, and click the edit control that appears.

    Inside the part, edit blocks as you would anywhere else: paragraph text for the copyright line, a Navigation block for footer menus, Social Icons, Site Logo, columns for a multi-column layout. Then save. The save dialog lists what is being written, and for a footer edit it should name the Footer template part. If it lists a template such as Single or Page instead, you edited the template, not the part, and the change will not follow you across the site.

    Spacing and padding are block settings, not footer settings

    There is no “footer padding” control, which sends people hunting for a setting that does not exist. Select the Group block that wraps the footer content, open block settings, and set Styles, then Dimensions, then Padding. Check the mobile preview before saving, because a footer that looks balanced at desktop width often collapses badly at 375 pixels. If the footer is built from nested Columns inside Columns, flattening it to one Group with a few child blocks makes the spacing predictable and easier to debug later.

    Classic themes: the Customizer panel, widget areas, or neither

    Open Appearance, then Customize, and look for a panel with any of these names: Footer, Footer Bar, Bottom Bar, Footer Builder, Site Identity, Theme Options, Site Info or Copyright Text. Theme authors name the same thing a dozen ways. Inside, you are usually looking for a field called Footer Text, Copyright Text or Footer Credits.

    Two things trip people here. First, Customizer changes stay in preview until you click Publish. A change that looks applied in the preview pane and absent on the live site is usually just unpublished. Second, some themes accept shortcodes in that field, commonly [current_year] and [site_title], which means the year updates itself every January instead of going stale.

    For widget-based footers, go to Appearance, then Widgets, and look for areas named Footer, Footer 1, Footer 2, Footer Column or Footer Bottom. Edit the Text or Custom HTML widget that holds your content, or add a Navigation Menu widget for legal links. If the footer area lists no widgets and offers nowhere to add them, the theme does not support footer widgets, and more hunting will not produce one. That is the moment to switch strategy rather than keep clicking.

    If there are several text widgets in the same footer area, make sure you have the right one. Widget IDs such as text-4 and text-5 look identical in the list. Change a word in one, watch the preview, and you will know which instance renders where.

    WordPress Widgets screen showing footer widget areas on a classic theme
    Classic themes often expose footer columns as widget areas, allowing users to easily add and configure content like a Products list directly within the WordPress Customizer. · Source: kinsta.com

    When no screen in the dashboard changes the footer text

    Then it is in the theme’s code. Classic themes keep the closing markup in footer.php, which WordPress’s theme handbook treats as a template partial that other template files pull in. Some themes print credits through an action hook of their own, along the lines of do_action( 'theme_name_credits' ), so the text is not in the file you are reading either.

    Editing the parent theme’s footer.php works right up until the next theme update overwrites it. Use a child theme instead. WordPress’s handbook describes child themes as a way to modify an existing theme without editing that theme’s code, and a copied footer.php in the child folder takes priority over the parent’s.

    1. Take a backup, or make sure your host’s restore point is recent, before you open any PHP file.
    2. Create or activate the child theme.
    3. Copy footer.php from the parent theme folder into the child theme folder, keeping the same filename.
    4. Edit only the human-readable text and HTML. Leave PHP functions, tags and structure as they are.
    5. Upload, then reload the front end.

    The one line you must not remove is the footer hook. WordPress’s function reference describes wp_footer() as firing the action that prints scripts and data before the closing body tag, and plugins rely on it:

    <footer id="site-footer">
        <p>&copy; <?php echo esc_html( date( 'Y' ) ); ?> <?php bloginfo( 'name' ); ?></p>
    </footer>
    <?php wp_footer(); ?>
    </body>

    Delete or relocate that call and the page still renders, which is what makes it nasty. What stops is analytics, tracking pixels, chat widgets and any script a plugin enqueues in the footer. People then spend an afternoon debugging the plugin that is working fine.

    Two failure signatures tell you a PHP edit went wrong: a blank white page, or “There has been a critical error on this website.” With debugging on or in the server error log you will see something like Parse error: syntax error, unexpected ... in wp-content/themes/your-theme/footer.php on line 42. The line number is the fastest route back. Restore your backup, or re-upload the original footer.php from a fresh download of the theme, then redo the change in the child theme.

    If a theme’s footer links are wrapped in eval( base64_decode( '...' ) ), stop. That is a theme hiding its own links from you, and it is a reason to question where the theme came from rather than a puzzle to solve.

    Adding tracking code to the footer without touching the theme

    Scripts are a different job from footer design, and they should not go in footer.php at all. A header and footer snippet plugin stores the code outside the theme, so it survives theme updates and theme switches. WPCode’s listing in the WordPress.org plugin directory describes exactly this: inserting header and footer scripts, pixel code and custom snippets. Install it, open Code Snippets, then Header & Footer, paste into the Footer box, and save.

    Two caveats. The footer box still depends on wp_footer() existing in the theme, so a theme with a mangled footer file makes the plugin look broken. And a heavy third-party script in the footer is still a heavy script: test the page after adding it rather than assuming footer placement makes it free.

    WooCommerce stores have two footers

    On a store, “the footer” is ambiguous. The storefront footer is a theme object and follows the rules above: Customizer panels on a classic theme such as Storefront, the Footer template part on a block theme, and Appearance, then Menus, to assign a dedicated footer menu for terms and privacy links. Some block-and-classic hybrid themes ship both a block footer and a classic footer, and only the active mode shows your edit, which is worth checking before you assume nothing saved.

    The email footer is a separate system entirely. WooCommerce’s settings documentation lists an Emails tab under WooCommerce, then Settings, and the footer text used in customer emails is edited there under the email template options, with placeholders such as {site_title} and {site_url}. For structural changes, copy wp-content/plugins/woocommerce/templates/emails/email-footer.php into wp-content/themes/your-child-theme/woocommerce/emails/email-footer.php and edit the copy. Editing the file inside the plugin folder works until the next WooCommerce update replaces it.

    Check the edit before you call it done

    A footer change touches every page, so verify it like one:

    • Load the home page, one blog post and one other page type. A correct template part edit appears on all of them.
    • Clear the site and host cache, then reload in a private window. Managed hosting caches routinely make a saved change look like a failed one, and re-editing on top of a stale page makes the mess worse.
    • Check the mobile width. Footers break there first.
    • Click the links you touched, including the legal ones.
    • Confirm the footer is still a real <footer> element if you rewrote the markup. Replacing it with a plain <div> removes the landmark that screen reader users rely on to jump there.

    Know the way back before you need it. Site Editor template parts have revisions in the sidebar. Widget content can be pasted back from a copy you kept. File edits come back from the backup you took in step one, which is the step people skip.

    When to stop and get help

    Stop if the footer text is not in any dashboard screen and you are not comfortable working in theme files, if the site is already showing a critical error, or if the credits are obfuscated. Stop also if the request is “change this one line” and the answer keeps turning into FTP access and a child theme, because the cost of the workaround has overtaken the cost of the change. Design changes on an existing WordPress site are the kind of work SiteSelf does through chat, using the connector plugin for content and settings and hosting access for anything in theme files, though pages owned by a visual page builder are refused with the reason.

    Frequently asked questions

    I changed the footer text in the dashboard and the site looks the same. Why?

    Four usual causes. You did not click Publish in the Customizer. You edited a template instead of the Footer template part. Your host’s cache is still serving the old page. Or the theme supports both a block footer and a classic footer and you edited the inactive one.

    How do I remove “Proudly powered by WordPress” from the footer?

    Work through it in order: a footer text or site info field in the Customizer, a theme-specific credit setting, a credit-removal plugin built for your theme, and only then a child theme copy of footer.php. If the theme exposes a credit hook, hook into it and output your own markup instead of deleting the hook call, which can take other output with it.

    Will my footer changes survive a theme update?

    Customizer and theme option values survive updates, though a theme switch loses theme-specific options. Child theme file overrides survive. Parent theme footer.php edits do not. Code stored in a snippet plugin survives both updates and theme switches, which is why tracking code belongs there.

    How do I make the copyright year update itself?

    In a theme footer field, try the theme’s shortcode, commonly [current_year]. In a child theme file, use <?php echo esc_html( date( 'Y' ) ); ?>. In a block theme, a small plugin that provides a dynamic year block drops into the Footer template part without any file editing.

    I edited the dashboard footer text and the public site did not change.

    Those are different systems. The admin_footer_text and update_footer filters change what appears at the bottom of wp-admin only. The public footer comes from the theme’s template part or footer.php.

    Should I disable the Theme File Editor?

    On any site where non-developers have admin accounts, yes. Adding define( 'DISALLOW_FILE_EDIT', true ); to wp-config.php removes the in-dashboard file editor, so footer PHP work has to go through FTP or your host’s file manager, where a backup is part of the routine.

  • How to fix WordPress plugins that are not working

    Key takeaways

    • Check Plugins → Installed Plugins first. WordPress pauses a plugin that throws a fatal error and says so on that screen, which names the culprit before you start testing.
    • Clear every cache layer, not just the browser: the caching plugin, the host cache and the CDN, and switch off minification, deferred JS and critical CSS while you debug.
    • Locked out of wp-admin? Rename wp-content/plugins over SFTP or the host file manager to force everything off. WordPress.org documents this. Getting access back is step one, not the fix.
    • Do not delete the plugin before you diagnose it. You lose its settings and the clean rollback path; WP Rollback restores a previous version from WordPress.org instead.
    • A plugin that is active and doing nothing is often a template problem, not a plugin bug. Check the plugin’s output has somewhere to render before you go deeper.

    A plugin that stopped working rarely stopped on its own. Something changed first: the plugin updated, WordPress core updated, the host moved you to a newer PHP version, someone added a caching rule, someone pasted a snippet into a theme file. The plugin is where the failure shows up. It is often not where the failure started.

    That is why the first move is not deactivation. It is a two-minute pass to record what changed and what exactly is broken. If the break started right after an edit to functions.php, for example, the edit is your prime suspect, and there are safer ways to make theme changes that survive the next update. If it started right after a Tuesday morning update run, you already have a short list.

    Write down what changed before you touch anything

    Four things, in a note, before you start clicking:

    • The last change on the site: plugin update, core update, theme switch, PHP version change, new caching or security rule.
    • The exact failing surface: which page, which action, front end or admin, logged in or logged out, checkout or contact form.
    • Whether it fails in a private window too. If it works there, you are looking at a cache or a logged-in-only difference, not a broken plugin.
    • Whether WordPress has already told you. Open Plugins → Installed Plugins and look for a plugin marked as paused with a notice that it was deactivated because of a fatal error. That notice names the file that crashed. People miss it constantly.

    Then read the logs rather than guessing. WordPress’s debugging handbook documents WP_DEBUG, WP_DEBUG_LOG and WP_DEBUG_DISPLAY in wp-config.php. On a live site, turn logging on and display off, then read wp-content/debug.log and the server error log. A PHP failure leaves a file path pointing at the plugin or theme that caused it. A cache problem leaves no error at all, which is itself a clue.

    The causes, roughly in the order they happen

    A conflict introduced by an update

    This is the most common one, and the trigger is usually an update that ran in the last day or two. Two plugins touch the same hook, one ships a new script that collides with another, or a plugin and the theme both try to control the same template. WooCommerce’s own self-service guide names the same three suspects for store problems: outdated software on the site, a conflict with the theme, and a conflict with another plugin.

    Repeat offenders in practitioner reports are the big ones, because they are the ones doing the most work: WooCommerce on major versions that run database migrations, and Elementor plus its add-on packs, where an add-on lags a version behind the builder.

    A cache serving the old version

    The most under-diagnosed layer by a distance. You fix the problem, the page still looks broken, so you assume the fix failed and change something else. Clear the caching plugin, the host cache and the CDN, in that order, then retest in a private window. While you are debugging, switch off minification, deferred JavaScript, critical CSS and Cloudflare Rocket Loader. Combining and deferring scripts is exactly the sort of thing that hides a plugin’s JavaScript from logged-out visitors while it works fine for you.

    The signature to recognise: it works when you are logged in and fails when you are not. That is almost always stale cached output, not a plugin bug.

    The plugin works, the template has nowhere to put it

    A plugin can be installed, active, licensed and running correctly while showing nothing on the page, because the theme template does not include the area or hook it renders into. This comes up constantly in WooCommerce and page-builder setups, where a custom product template replaced the standard one and dropped the hook the plugin attaches to.

    Before you start a conflict test, ask the cheap question: does this plugin’s output have anywhere to appear? Switching to a default theme for thirty seconds answers it.

    PHP version, memory, or a snippet with a typo

    Three different problems that produce similar-looking breakage. Plugin code that does not run on the site’s PHP version. Memory exhaustion on a small hosting plan carrying WooCommerce plus a page builder plus a security scanner. Or a snippet copied off a blog into functions.php with a missing semicolon.

    The errors are distinctive enough to sort quickly:

    • Parse error: syntax error, unexpected ... points at a code edit, usually the most recent one.
    • Fatal error: Allowed memory size of X bytes exhausted is a resource limit, not a bug.
    • Fatal error: Uncaught Error: Call to undefined function ... or Class '...' not found usually means a version mismatch or a half-installed plugin.

    An update that stopped halfway

    An auto-update that timed out leaves a plugin with a mix of old and new files. Symptoms include a site stuck on “Briefly unavailable for scheduled maintenance”, or database errors such as Table 'wp_xxx' doesn't exist and Unknown column ... in 'field list' after a plugin that migrates its own tables was interrupted mid-migration.

    For the maintenance message, WordPress.org’s troubleshooting FAQ covers the fix: delete the .maintenance file in the site root. For a half-finished migration, restore the pre-update database backup. Re-running the update on a half-migrated database tends to make it worse.

    The isolation test, run so the answer means something

    Everyone knows the method. Most people run it in a way that cannot produce a reliable answer. The rule is one change, one test, on the exact surface that failed.

    1. Take a backup. The test is only aggressive enough to be useful if you can undo it.
    2. Deactivate all plugins. Test the failing action, not the homepage. If it still fails, plugins are not your cause and you can move to the theme.
    3. Reactivate one plugin. Clear the cache. Test again. Repeat, one at a time. Reactivating in batches to save time destroys the only thing the test produces.
    4. If plugins come back clean, switch to a default theme such as Twenty Twenty-Five and retest. Users blame plugins for theme faults more often than the reverse.
    5. Open the browser console on the failing page and look for TypeError: ... is not a function or ReferenceError: ... is not defined. A JavaScript error names the file that failed to load.

    On a live site you do not want to take the public offline while you do this. The Health Check & Troubleshooting plugin, published by WordPress.org, adds a troubleshooting mode that disables plugins for your session only, so visitors keep seeing the normal site. One honest caveat: its directory listing currently carries a notice that it has not been tested with the last three major WordPress releases, so read that before installing it on a store.

    WordPress troubleshooting mode screen used to isolate a plugin conflict
    The ‘Troubleshoot’ option next to each plugin allows you to isolate conflicts for your session without affecting live site visitors. · Source: make.wordpress.org

    Two more cheap checks that solve a surprising share of cases. Resave Settings → Permalinks, which flushes rewrite rules and fixes plugin endpoints returning 404 or 500 after an update. And for any premium or connected plugin, confirm the licence is valid and the site can reach the vendor’s servers, because a plugin that cannot phone home fails silently and looks like a conflict.

    Getting back in when wp-admin is gone

    If a fatal error has taken the dashboard with it, stop trying to log in. Recovery happens at the file level, through SFTP, SSH or the host’s file manager.

    Rename the folder of the plugin you suspect, from plugin-name to plugin-name.off. WordPress cannot load it, so it deactivates, and the settings in the database stay intact. If you do not know which one, rename the whole wp-content/plugins directory to plugins.deactivate to force everything off. WordPress.org’s troubleshooting FAQ documents this as the way to deactivate all plugins without admin access. Once you are back in, rename the folder back and reactivate one at a time.

    SFTP file manager showing the wp-content plugins folder for renaming
    An SFTP client provides direct access to the wp-content/plugins directory, where renaming the folder can quickly restore access to a locked-out wp-admin. · Source: kinsta.com

    Being able to log in again is a milestone, not a finished job. The site is now running without the plugins it needs, and the thing that caused the crash is still there. Do the isolation pass before you call it fixed, and retest the exact admin screen or checkout step that broke rather than the homepage.

    Update, roll back, replace, or remove

    Once you know which plugin is at fault, the next step is a judgment call, not more testing.

    What you are looking atThe usual answer
    Maintained plugin, a newer version fixes the reported bugUpdate, on staging first if you have one
    Broke the moment it updated, previous version was stableRoll back and wait for the vendor patch
    Files look corrupt or an update was interruptedReinstall the same version so the files match
    Not updated in years, not tested with recent WordPress, fails on PHP 8Replace it with something maintained
    Known vulnerability, no patch, feature is business-criticalRemove it and solve the need another way

    Rollback is a normal first response, not a last resort. WP Rollback, by Devin Walker, restores any plugin or theme from the WordPress.org directory to a previous version through the familiar updater flow, so you do not have to hunt for an old zip. It only works if you did not delete the plugin, which is the argument for diagnosing before deleting.

    On the “replace it” line, check the plugin’s directory page for the last-updated date and the “tested up to” version before you reinstall hope. Patchstack publishes an annual State of WordPress Security whitepaper analysing the previous year’s vulnerability data, and the pattern it tracks is a plugin ecosystem problem more than a core one. An abandoned plugin is a maintenance decision, not a bug report.

    The fixes that make it worse

    • Reactivating in batches. Saves five minutes, costs you the answer.
    • Deleting the plugin before diagnosing. You lose its configuration and the clean rollback.
    • Setting permissions to 777. It is a security risk, many hardened hosts refuse it anyway, and it rarely was the problem. WordPress’s hardening handbook has a file permissions section worth reading instead.
    • Leaving WP_DEBUG_DISPLAY on in production. It prints file paths and stack traces to visitors.
    • Downgrading PHP permanently. It hides the incompatibility and drops you off security support. Use it as a bridge for a day, not a policy.
    • Editing plugin or parent-theme files in place. The next update overwrites your fix and the bug comes back with no record of why.

    When to stop and hand it over

    Three signals that the cheap path has run out: the conflict reappears after a clean isolation pass, the failure involves custom code or a bespoke integration, or the breakage is in the database rather than the files. At that point you are choosing between a long evening and someone with server access.

    That is the shape of work SiteSelf handles: you describe the symptom through chat, the agent reads the logs on the connected site, runs the isolation, applies the fix, then fetches the page and reports what it changed and what it checked. Content and settings work needs the SiteSelf Connector plugin; reading logs, renaming folders and rolling back files needs hosting access over SSH. More on handing WordPress troubleshooting to an agent, including what it refuses, such as pages owned by a visual page builder.

    Frequently asked questions

    Why does the plugin work for me but not for logged-out visitors?

    Almost always cached output. Logged-in users usually bypass page cache, so you see the current version while visitors get the stored one. Clear the caching plugin, the host cache and the CDN, then test in a private window with minification and deferred JavaScript switched off.

    Should I deactivate plugins first or switch the theme first?

    Plugins first, because conflicts between plugins are the more frequent cause and the test is faster. But always run the default theme test before you conclude a plugin is guilty. A theme that overrides a template or throws an error in functions.php produces symptoms that look identical to a plugin bug.

    Do I need to delete and reinstall the plugin?

    Reinstalling the same version helps when the files are corrupt or an update was interrupted, and it keeps your settings because those live in the database. Deleting is different: it can remove configuration and it takes away the clean rollback. Diagnose first, delete last.

    Why does it work on staging but not on live?

    Look at what differs between the two environments rather than at the plugin. The usual differences are cache and CDN layers that only exist on live, a different PHP version, plugin or theme versions that drifted apart, a premium licence tied to the live domain, and firewall or IP rules that block outbound calls from one environment.

    Is raising the PHP memory limit a real fix?

    Sometimes. A one-off increase is reasonable when a heavy task such as an import or a security scan exhausts memory. Repeated exhaustion during ordinary page loads means the plugin stack is too heavy for the plan, and raising the number again just moves the failure. Reduce the stack or move to hosting sized for it.

    What details should I give the plugin developer?

    WordPress version, PHP version, the plugin version, the active theme, the full list of active plugins, the exact steps that reproduce the failure, and the relevant lines from debug.log. Check the changelog and support forum first, because version-specific breakages are often already reported with a workaround.

  • How to edit themes in WordPress without losing work

    Key takeaways

    • The Site Editor only appears when a block theme is active. If you see Appearance → Customize instead, you have a classic theme and different instructions apply.
    • Anything saved through the Customizer or the Site Editor is stored in the database and survives a theme update. Anything typed into a parent theme’s files does not.
    • A working child theme needs two files: a style.css whose header includes a Template line naming the parent theme’s folder, and a functions.php that enqueues the stylesheet. Copy only the templates you actually change.
    • WooCommerce overrides load only from a woocommerce folder inside the active theme, at the same relative path and filename the plugin uses.
    • A missing semicolon in functions.php produces a white screen or the critical error page. The fix is reverting the file over SFTP or renaming the theme folder, not more editing in the dashboard.

    A color change made directly in a theme’s stylesheet looks right all afternoon. Then the theme updates and it is gone, along with the spacing fix from last month. Nothing was wrong with the code. It was saved in a file that the update was allowed to replace.

    That is one of two ways theme edits fail. The other is faster and louder: a stray character in functions.php and the site returns a blank page or the message “There has been a critical error on this website.” Both failures come from the same root cause, which is editing in the wrong place for the kind of change being made.

    So the useful question is not “how do I open the theme editor”. It is “which layer does this change belong in”. There are three, and WordPress stores each one differently.

    Check whether your theme is a block theme or a classic theme first

    The instructions for every step below depend on this, and the dashboard tells you in one click. Open Appearance:

    • Appearance → Editor means a block theme is active. WordPress.org’s Site Editor documentation states the Site Editor is only available when a block theme is installed and activated, so its presence is the test.
    • Appearance → Customize means a classic theme, where design settings come from the Customizer and the theme’s own options screens.
    • Appearance → Theme File Editor means file editing is switched on. Many hosts and security plugins remove it, which is not a fault.
    • A builder screen such as Elementor, Divi or Beaver Builder on your pages means a fourth model sits on top of the theme. Edit those pages in the builder; theme templates may not control them at all.

    Most confusing tutorials are confusing because they were written for the other model. A guide that says “go to Appearance → Customize” is describing a classic theme, and on a block theme that menu item does not exist.

    Match the change to the layer that stores it

    Three layers, in order of how safe they are to touch:

    • Settings. Customizer options, theme option screens, Site Editor global Styles. Saved in the database. Survives theme updates. Limited to what the theme exposes.
    • Templates. Block templates and template parts in the Site Editor, or PHP files such as single.php and header.php in a classic theme. This is where layout actually lives. Block template edits go to the database; PHP template edits belong in a child theme.
    • Code. functions.php, hooks and filters. This is where sites break, and where a snippet plugin is usually the better home.

    Before opening anything, write the change as an outcome: “make the mobile header shorter”, not “edit the header file”. Outcomes point at a layer. File names point at whichever file you happened to guess.

    Block themes: Styles for global design, templates for layout

    Open Appearance → Editor and pick the surface that matches the scope of the change.

    1. Styles for site-wide typography, colors, spacing and button styling. Changes here apply everywhere and are the first thing to try.
    2. Patterns and template parts for reusable pieces: the header, the footer, a call-to-action band. Editing the header template part changes every page that uses it.
    3. Templates for the structure of a view: single post, page, archive, search results, 404.
    4. Save, then load one real page in the browser at full width and at roughly 375px wide.
    WordPress Site Editor Styles panel used to edit a block theme
    The WordPress Site Editor’s Styles sidebar offers granular control over global color and typography, defining the visual identity of your block theme. · Source: wordpress.org

    The most common block-theme mistake is a layer mismatch in the opposite direction: editing a page’s content when a template governs the output, then concluding the change “didn’t save”. If the element appears on many pages, it comes from a template part. If it appears on one page only, it is content.

    A child theme of a block theme is usually a folder with a style.css header and a theme.json that overrides specific settings, rather than a pile of copied PHP.

    Classic themes: the Customizer, then Additional CSS, then stop

    Start at Appearance → Customize and look for the setting that matches the outcome: Site Identity for the logo, Colors, Menus, Widgets, Homepage Settings, plus whatever panels the theme adds. Anything you set here is update-safe.

    Appearance → Customize → Additional CSS is the right home for presentation tweaks the markup already supports: a button color, a font size, tighter spacing. It is stored in the database, it is easy to remove, and for a handful of rules it beats building a child theme.

    Additional CSS stops being the answer when you are fighting specificity to move things around. If you are stacking !important to rebuild a header, the markup cannot produce the layout you want. At that point the honest options are a child theme template, a different theme, or a developer. More CSS just makes the next person’s job harder.

    If the change is clear but you would rather not be the person hunting for the template, design changes on an existing theme are the kind of work SiteSelf does through chat, using the SiteSelf Connector plugin for settings and hosting access for theme files.

    How to build a child theme with two files

    A child theme gives code-level changes a place to live that updates will not overwrite. WordPress loads the child’s version of a template or stylesheet in preference to the parent’s. The theme handbook’s steps come down to a folder and two files.

    The two files

    Create a folder in /wp-content/themes/, for example company-child. Inside it, create style.css:

    /*
    Theme Name: Company Child
    Template: twentytwentyfive
    Version: 1.0.0
    */

    The Template value is the parent theme’s folder name, not its display name. “Kadence Pro” on screen might be kadence on disk. Check /wp-content/themes/ and copy the folder name exactly, including case.

    Then functions.php, which loads the child stylesheet after the parent’s:

    <?php
    add_action( 'wp_enqueue_scripts', function() {
        wp_enqueue_style(
            'company-child-style',
            get_stylesheet_uri(),
            array( 'parent-style-handle' ),
            wp_get_theme()->get( 'Version' )
        );
    } );

    Replace parent-style-handle with the handle the parent uses; search the parent’s functions.php for wp_enqueue_style to find it. Declaring the dependency is more reliable than an @import in the stylesheet, because WordPress then controls load order. Some parent themes, Divi among the ones practitioners complain about most, will render badly if the child does not load parent assets correctly, so check the parent’s own child theme notes before assuming the snippet above is enough.

    wp-content themes directory showing a WordPress child theme folder
    This SFTP client view clearly illustrates the essential wp-content/themes directory where all WordPress themes, including child themes, reside. · Source: www.theistudio.com

    Copy only what you change, at the exact same path

    Do not copy the parent’s entire functions.php into the child. It runs in addition to the parent’s, so duplicated function names produce a fatal error immediately. Copy only the code you need.

    Template overrides work on path matching. If the output you want to change lives in template-parts/post/content.php, the child needs that same relative path, or WordPress keeps using the parent file and your edit does nothing. A misplaced override looks exactly like a caching problem.

    Activate the child from Appearance → Themes, then load the homepage, a single post, an archive and a normal page. Any theme options set on the parent will need to be set again, which is a good reason to build the child theme before you spend an afternoon in the Customizer.

    Put small features in a snippet plugin instead of functions.php

    For hooks, filters and small behavior changes, a snippet plugin is safer than a theme file. Code Snippets, in the WordPress.org plugin directory, describes itself as a way to stop tweaking your theme’s functions.php and to add code as individual, manageable snippets.

    The practical advantage is recovery. Each snippet can be switched off from the plugin’s own screen, or through recovery mode, without SFTP. Add one snippet at a time and load the site after each. The division most practitioners settle on: snippet plugin for functionality, child theme for structure and layout.

    The limit is real. A bad snippet can still take the front end down, and a snippet plugin used as a dumping ground for hundreds of lines becomes its own unmaintainable mess. Database or environment-specific logic belongs in a small custom plugin, not in either place.

    WooCommerce: the shop page is not a page

    Editing the Shop page’s content and seeing nothing change is the single most common WooCommerce theme question. The shop layout comes from a product archive template, not from that page’s content.

    Three routes, cheapest first:

    • On a block theme, edit the Product Catalog or archive template in Appearance → Editor → Templates.
    • On a classic theme with WooCommerce options, use the theme’s own settings. Astra, Blocksy and Kadence each expose product catalog controls in the Customizer.
    • Override the template. WooCommerce’s developer docs describe copying the template into a woocommerce folder inside your theme, keeping the same directory structure, and editing the copy.

    Overrides fail on precision, not concept. The relative path and filename must match the plugin’s exactly, the theme holding the override must be the active theme, and the output you are chasing may come from several templates plus action hooks, so changing one file may not be enough. Removing markup or hooks that WooCommerce expects is how add-to-cart and checkout break, so test an actual purchase after any override. Store owners who want this handled without touching template files can read about WooCommerce work through chat.

    If the screen goes white after a PHP edit

    The white screen and the “critical error” page are both documented in WordPress’s Common WordPress errors handbook, and a PHP error in functions.php is the usual cause after theme editing. WordPress also emails the admin address with a recovery mode link, subject line “Your Site is Experiencing a Technical Issue”. Check that inbox first.

    WordPress critical error message after a functions.php edit
    This critical error message, displayed in your browser, signals a fatal PHP issue that often requires SFTP access to resolve. · Source: www.wpbeginner.com

    Work in this order and stop when the site returns:

    1. Revert the file. Over SFTP or your host’s file manager, remove the code you just added or restore your saved copy. Do not keep editing in the dashboard; if /wp-admin goes down too, that route closes.
    2. Rename the theme folder. Change my-theme to my-theme-old in /wp-content/themes/. WordPress falls back to a default theme such as Twenty Twenty-Five. If the site comes back, the fault is in the theme.
    3. Read the error. Set WP_DEBUG and WP_DEBUG_LOG to true in wp-config.php and open wp-content/debug.log. It names the file and the line.
    4. Reinstall the theme. If the file looks corrupted, upload a fresh copy of the parent theme. Your customizations are in the child theme, which is the point of having one.

    Get help when the error persists after the theme is ruled out, when you have no SFTP or file manager access, or when the site takes orders and every minute of a blank checkout costs money. Guessing is more expensive than asking.

    What to check before you call the edit done

    “Saved” is not “working”. Run through this after any theme change:

    • Clear the caching plugin, the host cache, the CDN and your browser, in that order, before believing the change did not apply.
    • View the change at a narrow width. Headers, tables, long headings and forms are where mobile breaks.
    • Load every view the edited template touches: post, page, archive, search results, pagination, and one page while logged out.
    • On a store, load a product, add to cart and reach checkout.
    • Note what you changed, where, and how to undo it. A one-line record beats memory three months later.
    • Recheck after the next parent theme update, particularly if you overrode a template.

    Visual settings in the visual tools, durable overrides in a child theme, functionality in a snippet plugin, nothing in the parent theme. That split is what keeps an update from erasing your work.

    Frequently asked questions

    Why is Appearance → Customize missing from my dashboard?

    You are almost certainly running a block theme, where the Customizer is replaced by the Site Editor at Appearance → Editor. Some themes hide parts of the Customizer too. If neither menu item appears, check which theme is active under Appearance → Themes.

    Why can’t I find the Theme File Editor?

    Many hosts and security plugins disable file editing from the dashboard, and multisite installs restrict it by default. It can also be off because file permissions do not allow writes. Use SFTP or your host’s file manager instead; that is the better workflow anyway, since it lets you keep a copy of the original file.

    Do I need a child theme, or is Additional CSS enough?

    For colors, fonts and spacing that the existing markup supports, Additional CSS is enough and it survives theme updates. For template changes, PHP, or anything structural, use a child theme. Developers disagree about the middle ground; a few dozen CSS rules do not need a child theme, but a growing pile of overrides does.

    My edits do not show up on the site. What now?

    Clear site, CDN and browser caches first. Then confirm you edited the template the page actually uses, since a page may render from front-page.php rather than page.php, or from a block template rather than page content. If the CSS is loading but losing, the parent rule is more specific, and if a page builder owns the page, the theme template may not be in play at all.

    Where are WordPress theme files stored?

    In /wp-content/themes/your-theme-name/, reachable over SFTP or through your host’s file manager. Practitioner advice across r/webdev is blunt about the rest: /wp-admin and /wp-includes are off limits, and plugin files should be overridden rather than edited in place.

    Can SiteSelf edit pages built with Elementor or Divi?

    No. Pages owned by a visual page builder are refused at the moment of work, with the reason given, because the builder holds the layout rather than the theme templates. Theme-level styling, templates and code on a standard theme are in scope, given the right access.

  • How to build a landing page in WordPress

    Key takeaways

    • A landing page in WordPress is a Page plus four decisions: template, slug, index setting, and what loads on the page. Nearly every failure traces back to one of them, or to a cache sitting in front of them.
    • Block themes: build a Landing page template in the Site Editor with the header and footer removed, then assign it in the page’s Settings sidebar. Classic themes: pick the full-width or canvas template, or add a template file in a child theme.
    • After you change a slug, open Settings and then Permalinks and press Save Changes to flush rewrite rules, then check that no live ad or menu item still points at the old URL.
    • A per-page Index setting does nothing while the SEO plugin still has a site-wide noindex rule on Pages. Check both.
    • Test the form on the published URL in a logged-out browser. A form that fails silently looks exactly like traffic that did not convert.

    WordPress has no landing page object. There is no dedicated post type, no setting to switch on, no feature to install. A landing page is an ordinary Page, and four decisions make it act like a landing page: the template that renders it, its slug, its indexing settings, and what CSS and JavaScript load on it.

    That framing is worth holding onto, because it also describes every way the page fails. Blank page, wrong layout, 404, missing from Google, form that does nothing: each one is a template problem, a permalink problem, an indexing problem, an asset problem, or a cache sitting in front of one of those. Fix the category and the symptom goes away.

    Decide what renders the page before you place a single block

    This is the decision that sets the ceiling on everything else. A landing page built with the block editor and a stripped template loads the theme’s stylesheet and whatever the blocks need. The same page built in a full page builder also loads the builder’s own CSS and JavaScript, on every request, whether the page uses three of its widgets or thirty.

    That overhead is not fatal. It is a real cost that shows up on the metric advertisers care about. web.dev’s Largest Contentful Paint guidance puts the “good” threshold at 2.5 seconds, measured at the 75th percentile of page loads, which is a low bar to clear on a laptop and a high one on a phone on mobile data.

    Three honest options:

    • Block editor plus a custom template. Free, lightest, no extra plugin. You need to be comfortable in the Site Editor, and you get no prebuilt campaign templates and no built-in split testing.
    • A page builder you already use across the site. Fastest to produce, easiest to hand to a marketer, and the standard choice if you publish campaign pages regularly. Adds page weight and one more thing that can conflict after an update.
    • A second builder, just for landing pages. Usually the worst of both. Two builders on one site means two asset stacks, two sets of update risk, and two ways to edit the same page.

    Pick one and stay with it. Overlapping tools doing the same job is the most reliable way to create a conflict you will spend an afternoon isolating.

    Build the page: block theme, classic theme, or a template file

    Block theme (Twenty Twenty-Four and similar)

    The Site Editor is only available when a block theme is active, according to WordPress.org’s Site Editor documentation. If Appearance shows an Editor item, you have one.

    1. Go to Appearance, then Editor, then Templates, and add a new template for Pages. Name it something obvious, like Landing page.
    2. Delete the Header and Footer template parts from it. Keep the Content block. That is your distraction-free shell, reusable for every campaign.
    3. Create the Page under Pages, then in the Settings sidebar set Template to Landing page. The Settings sidebar is the standard place WordPress exposes per-page controls in the block editor.
    4. Build the page in the content area with ordinary blocks: Cover or Group for the hero, Columns for benefits, an image or two, your form block.
    WordPress Site Editor templates list used to create a landing page template
    Within the WordPress Site Editor, easily manage existing templates or add new ones, including a blank page for a custom landing page without a header or footer. · Source: www.gravityforms.com

    Classic theme

    Open the Page, and in the Settings sidebar look for Template. Most classic themes ship something called Full Width, Blank, Canvas or Page Builder. Pick it, then hide anything the theme still prints, usually through the theme’s own page options.

    If the theme has no suitable template, add one in a child theme rather than editing the parent. A parent theme update will overwrite your file and take the design with it. A minimal blank template looks like this:

    <?php
    /* Template Name: Landing page */
    ?>
    <!doctype html>
    <html <?php language_attributes(); ?>>
    <head><?php wp_head(); ?></head>
    <body <?php body_class(); ?>>
    <?php while ( have_posts() ) : the_post(); the_content(); endwhile; ?>
    <?php wp_footer(); ?>
    </body>
    </html>
    

    Save it as landing-page.php in the child theme. Keeping wp_head() and wp_footer() matters: drop them and your analytics, your form scripts and half your plugins stop loading on exactly the page you care about.

    What goes on the page

    The structure practitioners keep landing on is boring and stable: hero, the problem, the offer, no more than three feature sections, proof, objections, a repeated call to action.

    The hero carries one H1 that echoes the ad or email that sent the visitor, one sentence of plain value, and one button. If the ad promised a free quote, the H1 says so. Proof goes after the benefits, not before, because a testimonial only reduces friction once the reader knows what is being offered. Named people with specific outcomes do more than a wall of anonymous “verified customer” quotes.

    Keep one goal and one primary action. A second offer on the page is a second decision, and second decisions are where conversion goes to die.

    The settings that decide whether the page works

    Design is the part everyone looks at. These four are the part that breaks.

    Slug. Short, campaign-aware, and unique. Check it does not collide with a plugin’s base, like /shop/, /docs/ or /kb/. If it does, change the plugin’s base in its settings rather than renaming the page a second time.

    Indexing. Campaign pages fed only by ads can be set to noindex. Pages you also want found in search must be set to Index, with the canonical URL pointing at themselves, not at the homepage. Then check the SEO plugin’s site-wide settings, because a global “noindex Pages” rule quietly overrides the per-page fix you just made.

    Navigation. Keep the page out of the main menu when traffic comes from ads or email. For a page that also serves organic search, a minimal header is a fair trade. For B2B offers, a single link to pricing or docs often costs less than the friction of hiding it.

    The thank-you page. Create a separate page shown after submit, set the analytics goal on that URL, and tag campaigns with UTM parameters so you can compare channels. Without a distinct URL you are guessing which source produced which lead.

    WordPress Permalinks settings screen used to flush rewrite rules after a landing page slug change
    Simply clicking the Save Changes button on the Permalink Settings screen can refresh rewrite rules, resolving many 404 errors on landing pages. · Source: www.geeksforgeeks.org

    Check these before you send traffic

    1. Open the published URL in a logged-out browser, not the editor preview. Template problems and cache problems only show up there.
    2. Submit the form yourself. Confirm the entry arrives, the notification email arrives, and the thank-you page loads.
    3. Load it on a phone on mobile data. Check the CTA is reachable without pinching and the hero image is not a 2 MB JPEG.
    4. Confirm exactly one H1, descriptive button text (“Book a call”, not “Learn more”), and enough contrast on the button to read it outdoors.
    5. Purge every cache layer you run: the caching plugin, the host cache, the CDN. Then reload.
    6. Check the page in Search Console’s URL Inspection if it is meant to be indexed.

    Do this again after any change to the page, not just at launch. Most silent landing page failures start with an edit that was never checked on the live URL. If keeping that loop going is the part that never happens, it is the kind of work you can hand to an agent that edits pages and reports back.

    When the page is blank, 404s, or the form does nothing

    Ranked roughly by how often each one turns out to be the cause.

    Blank page or “There has been a critical error on this website”

    Almost always a plugin or theme conflict, and almost always right after an update. Work in staging if you have it. Deactivate all plugins, then reactivate one at a time, refreshing the landing page after each. On a site with twenty or thirty plugins, halve the set instead of going one by one.

    To avoid taking the live page down while you test, the Health Check & Troubleshooting plugin from WordPress.org disables plugins for your session only. Note the caveat on its directory listing: WordPress.org flags that it has not been tested with the latest three major releases, so check it on staging first. If you are locked out of the dashboard entirely, rename the plugins directory over SFTP to get back in, then turn WP_DEBUG on in wp-config.php and read the fatal error instead of guessing.

    The page 404s

    Go to Settings, then Permalinks, and press Save Changes without altering anything. That flushes rewrite rules and fixes most cases. If it does not, your .htaccess or Nginx config is not writable and rules are never being written. Then check what still points at the old URL: menu items, internal links, and live ad campaigns, which will keep spending on a 404 until someone notices.

    Your edits do not show up

    Cache, in one of three places. Clear the plugin cache, the host cache and the CDN, in that order, and retest in a private window. Host-level caching is often not configurable from the dashboard, so a correct exclusion in your caching plugin can still be defeated by the server. If edits keep going stale on this one page, exclude the page itself from caching.

    The form submits and nothing happens

    Open the browser console with F12 and watch for JavaScript errors as you submit. The usual causes: a security plugin blocking the AJAX endpoint the form uses, minification or JavaScript deferral changing script order, or mixed content on a page still loading an asset over HTTP. Inside a page builder, using the form plugin’s shortcode instead of its widget removes a whole class of these problems. Turning off JavaScript optimization site-wide to make one form work is a bad trade: exclude that script instead.

    Browser console showing a JavaScript error while testing a WordPress landing page form
    When a form fails to respond, the browser console often reveals an ‘Uncaught TypeError’ pointing directly to the problematic script and line number. · Source: learn.microsoft.com

    WooCommerce pages

    A product landing page should use the Product post type, or a normal Page with WooCommerce blocks or the [product_page id="123"] shortcode. A Page with product copy pasted in has no cart integration. Cart, checkout and account endpoints must stay out of every cache layer, including the host’s. A cached checkout is a revenue failure that looks fine from the outside.

    When to stop and get help

    Stop when the fix requires editing files you cannot restore, when the error is a PHP fatal inside a plugin you did not write, or when the site is taking live ad traffic and you are more than half an hour into isolating a conflict. Roll back to the last backup, point the campaign at a working URL, and debug on staging. Firefighting on production with ad spend running is how a small problem gets expensive.

    Frequently asked questions

    Do I need a plugin to make a landing page in WordPress?

    No. The block editor plus a full-width or blank template covers simple lead-gen pages, and you only really need a form plugin and an SEO plugin on top. Builders earn their place when a non-technical team needs prebuilt templates, or when you want split testing without custom work.

    Can my homepage be a landing page?

    Yes. Go to Settings, then Reading, choose “A static page” and select your page. Do not set the same page as both the homepage and the Posts page, which makes WordPress render blog posts instead of your layout.

    Should a landing page have navigation?

    For pages fed by ads or email, remove it. For pages that also need to work in organic search, a minimal header is reasonable. For considered B2B purchases, keeping one link to pricing or docs usually costs less than the friction of hiding everything.

    How many landing pages should I run?

    One per offer, campaign or audience segment, each with its own URL and its own tracking. One generic page serving four campaigns gives you no way to tell which message worked.

    Should I use a dedicated landing page tool instead of WordPress?

    External tools launch faster and ship testing out of the box, at the cost of a separate subdomain, a separate bill and a split content footprint. A common compromise is to test paid-campaign variants outside the site, then rebuild the winner inside WordPress on your own domain where the SEO value accumulates.

    Will a WordPress landing page rank?

    It can, if it is indexable, canonical to itself, fast on mobile, and says something substantial rather than repeating a slogan four times. Thin pages built purely for ad traffic rarely rank, whatever platform they sit on.